Website edited and managed by Forum réfugiés within the framework of the SAFE project.

The site was designed and created by Frsh (31 rue Gorge de Loup, 69009 Lyon, France)

You have a right of access, modification, rectification and deletion concerning the data collected on this site, under the conditions provided by the law n°78-17 of January 6th, 1978 (modified) relating to data processing, the files and freedoms.

To exercise this right, please contact the site manager:

  •     by email :
  •     by mail at the following address : Forum réfugiés, CS 71054, 69612 Villeurbanne Cedex, France

Hypertext links

Forum réfugiés cannot be held responsible for sites that are the object of a hypertext link from the present site, or in the direction of the present site.

Information on the products

Forum réfugiés reserves the right to modify at any time and without notice any information appearing on the present site, taking into account the interactivity of the site, without this being able to engage the responsibility of Forum réfugiés.


Personal data management

The visitor is informed of the regulations concerning marketing communication, the French law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (French GDPR : No. 2016-679).

Hereinafter is defined as “visitor” any person consulting the website https :// from a terminal with a unique identification.


Persons responsible for the collection of personal data

For personal data collected during the visitor’s navigation, the person responsible for processing personal data is the communication department of Forum Réfugiés.

As the person responsible for processing the data we collect, we undertake to comply with the legal provisions in force. In particular, it is our responsibility to establish the purposes for which our data is processed, to provide our visitors with complete information on the processing of their personal data, and to maintain a register of the processing in accordance with reality. Whenever we process personal data, we take all reasonable steps to ensure that the personal data is accurate and relevant to the purposes for which we process it.


What data is collected?

We are likely to process all or part of the following data:

  • Name
  • First name
  • Phone number
  • E-mail
  • Consent
  • IP address

Duration of storage of your data

The data transmitted through the contact form (Name, First name, Tel, E-mail, Consent) are sent by e-mail so that we can answer you quickly. We systematically delete the e-mails once the answer is given. A copy is kept securely on our website for a period of 3 years.

Your IP address is only used for statistical analysis. This data will be kept for 38 months from your last connection. The expiration date will be extended with each new connection.

Transfer of your personal data

We do not pass on or sell your personal data.

Only your IP address may be transmitted to Google Inc. for statistical and analysis purposes.


Right of access, rectification and opposition

In accordance with the European regulation in force, as a visitor of our site, you have the following rights:

  • Right of access (Article 15 French GDPR) and rectification (Article 16 French French GDPR), update, completeness of your data, right to block or delete your personal data (Article 17 French GDPR), when they are inaccurate, incomplete, equivocal, outdated or whose collection, use, communication or storage is prohibited.
  • Right to withdraw your consent at any time (Article 13-2c French GDPR)
  • Right to limit the processing of your data (Article 18 French GDPR)
  • Right to object to the processing of your data (Article 21 French GDPR)
  • Right to portability of the data you have provided, where such data is subject to automated processing based on consent or contract (Article 20 French GDPR).
  • Right to determine what happens to your data after your death and to choose to whom we should disclose (or not) this data to a third party that you have previously designated.

If you wish to know how we use your personal data, to rectify them, or to object to their processing, you can contact us in writing at the following address

  • By email :
  • By mail at the following address : Forum Réfugiés, CS71054, 69612 Villeurbane Cedex, France

In this case, you must indicate the personal data you wish to correct, update or delete, identifying yourself precisely with a copy of your identity card or passport.

Requests for the deletion of personal data will be subject to the obligations imposed by law, in particular as regards the conservation or archiving of documents. Finally, you may file a complaint with the supervisory authorities, in particular the French CNIL.


Non-disclosure of personal data

We will not process, host or transfer the information collected on our visitors to a country outside the European Union or recognized as “non-adequate” by the European Commission without informing the visitor in advance. However, we remain free to choose our technical and commercial subcontractors provided that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (French GDPR: n° 2016-679).

We undertake to take all necessary precautions to preserve the security of your information and in particular that it is not communicated to unauthorized persons. However, if we become aware of an incident impacting the integrity or confidentiality of some of your information, we undertake to inform you and communicate the corrective measures taken as soon as possible.

Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to your data are the employees of Forum Réfugiés in order to respond to your request for contact and the employees of Forum Réfugiés in the context of its intervention on the website.


Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected visitors so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at the national or European level. We are committed to informing you of all matters relating to the security of your personal data and to providing you with all the information necessary to help you meet your own regulatory reporting obligations.

No personal information is published without your knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of the company and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to a visitor of our site.